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Frequently Asked Questions

Got dental questions? Our FAQ section at Gateway Family Dental in El Paso has answers on services, insurance, and payments. Explore now or contact us—we’re here to help!

Dental Checkups

How often should I schedule a dental checkup?

We recommend visiting us every six months for routine checkups and cleanings. However, some patients may need more frequent visits based on their oral health needs.

Do you accept dental insurance?

Yes, we work with most major insurance providers including United Healthcare, Liberty, Aetna, Delta Dental, Humana, and BCBS. Our team will help you understand your coverage and maximize your benefits.

What if I have dental anxiety?

We understand dental anxiety is common and offer a gentle, patient-focused approach. Our office provides various comfort amenities and sedation options, including laughing gas, to help you feel relaxed during your visit.

Can my whole family be seen on the same day?

Yes! We offer family scheduling to make dental care more convenient for busy families. Ask our team about scheduling appointments for multiple family members together.

What should I bring to my first appointment?

Please bring your ID, insurance card if applicable, and a list of any medications you're currently taking. Arriving 15 minutes early helps us complete necessary paperwork.

Do you see children?

Absolutely! We provide comprehensive dental care for patients of all ages, including children. Our family-friendly environment helps make dental visits enjoyable for young patients.

What payment options do you offer?

We accept cash, personal checks, and offer financing through CareCredit and Sunbit to help make dental care affordable for all budgets.

How long does a checkup appointment typically take?

A routine checkup and cleaning usually takes about 60 minutes. If X-rays are needed, the appointment may take slightly longer.

What if I have a dental emergency?

We offer same-day emergency appointments during our regular business hours. Contact our office immediately if you're experiencing dental pain or have suffered an injury.

What are your office hours?

We're open Monday through Thursday from 7:30 AM to 3:30 PM, and Fridays from 8:00 AM to 12:00 PM to accommodate your schedule.

Dental Implants

How long do dental implants last?

With proper care, implants can last a lifetime, making them a long-term investment in your health.

Is the procedure painful?

We use local anesthesia and sedation options to ensure a comfortable, pain-free experience.

How long does the implant process take?

The full process typically takes 3-6 months, allowing time for the implant to fuse with the bone.

Am I a good candidate for implants?

Most adults with good oral health and adequate bone density qualify for implants. A consultation will confirm your eligibility.

How do I care for dental implants?

Just like natural teeth—brush, floss, and schedule regular checkups to keep them in top shape.

What is the success rate of dental implants?

Dental implants have a 95%+ success rate when placed by experienced professionals.

Can implants be placed the same day as an extraction?

In some cases, immediate implant placement is possible. Dr. Melo will assess your situation during the consultation.

What makes Gateway Family Dental different?

We combine modern technology, expert care, and a welcoming environment to make your implant experience smooth and stress-free.

How do I get started?

Schedule a consultation to discuss your options and receive a personalized treatment plan.

Crowns & Bridges

How long do dental crowns and bridges last?

With proper care and regular checkups, crowns and bridges can last 10-15 years or longer.

Is the crown or bridge procedure painful?

We ensure a comfortable, pain-free experience using local anesthesia and offer sedation options for anxious patients.

How do I care for my dental crown or bridge?

Brush and floss daily, avoid hard or sticky foods, and schedule regular checkups to keep your restoration in top shape.

Does dental insurance cover crowns and bridges?

Many insurance plans cover crowns and bridges. Our team will help you maximize benefits and explore financing options.

How long does the process take?

It typically takes two visits over a few weeks—one for preparation and impressions, and another for the final placement.

Can I eat normally with a crown or bridge?

Yes! Once your restoration is placed, you can eat comfortably and confidently with proper care.

What materials are used for crowns and bridges?

We use high-quality porcelain and ceramic that blend naturally with your smile.

Will my crown or bridge look natural?

Absolutely! Our custom-crafted restorations are matched to your natural tooth color and shape for a seamless look.

Can a bridge replace multiple missing teeth?

Yes! A dental bridge can replace one or several missing teeth in a row, restoring both function and aesthetics.

What if my crown or bridge feels uncomfortable?

We ensure a perfect fit, but if you experience discomfort, contact us for a quick adjustment.

Invisalign® Clear Aligners

How long does Invisalign treatment take?

Most patients complete treatment in 6-18 months, but Dr. Melo will provide a personalized timeline during your consultation.

Is Invisalign covered by insurance?

Many dental insurance plans cover Invisalign similarly to braces. Our team will help you maximize benefits and explore financing options.

Will Invisalign affect my speech?

There may be a short adjustment period, but most patients adapt to their aligners within a few days.

Can I eat and drink with Invisalign?

You’ll need to remove your aligners when eating or drinking anything other than water, helping to keep them clear and stain-free.

How often do I need to visit the dentist during treatment?

Most patients have check-ins every 6-8 weeks to ensure treatment is progressing as planned.

Is Invisalign painful?

You may experience mild pressure when switching to a new aligner, but Invisalign is much more comfortable than traditional braces.

What happens if I forget to wear my aligners?

Invisalign requires consistent wear (20-22 hours per day). If aligners aren’t worn properly, treatment may take longer.

Can Invisalign fix severe orthodontic issues?

Invisalign works for many mild to moderate cases, but severe misalignment may require alternative treatments. Dr. Melo will assess your case during your consultation.

What if I lose an aligner?

Contact us immediately so we can replace your aligner and keep your treatment on track.

How do I clean my aligners?

Rinse them with lukewarm water, brush gently with a soft toothbrush, and use Invisalign cleaning crystals or denture cleaner as needed.

Dentures

How long does it take to get dentures?

The denture process typically takes a few appointments over several weeks, allowing for precise customization and adjustments.

Will my insurance cover dentures?

Many insurance plans cover partial or full denture costs. Our team will help you maximize benefits and understand any out-of-pocket expenses.

How do I care for my dentures?

Brush them daily with a soft denture brush, soak them overnight in a denture-cleaning solution, and schedule regular checkups for adjustments.

Can I eat normally with dentures?

Yes! While there’s an adjustment period, properly fitted dentures restore chewing function so you can enjoy most foods again.

Will dentures change my speech?

There may be a brief adjustment period, but with practice, most patients speak clearly within a few days.

How long do dentures last?

With proper care, dentures typically last 5-10 years. Regular adjustments help extend their lifespan.

Do dentures require adhesive?

Well-fitted dentures often don’t need adhesives, but implant-supported dentures provide the most secure fit.

Can I sleep with my dentures in?

It’s best to remove them at night to allow your gums to rest and prevent irritation.

What if my dentures feel uncomfortable?

New dentures may require small adjustments. We provide follow-up care to ensure the best fit.

Are implant-supported dentures worth it?

Yes! They provide superior stability, comfort, and a longer lifespan than traditional dentures.

Veneers

How long do veneers last?

With proper care, porcelain veneers can last 10-15 years or longer, making them a long-term investment in your smile.

Are veneers covered by insurance?

Veneers are typically considered cosmetic and not covered by insurance, but we offer flexible financing options to make treatment affordable.

Does getting veneers hurt?

The procedure is minimally invasive and virtually painless. We use local anesthesia to ensure your comfort during treatment.

How do I care for my veneers?

Maintain good oral hygiene, avoid biting hard objects, and schedule regular checkups to keep your veneers in top condition.

Can veneers fix crooked teeth?

Veneers can correct mild misalignment, but severe cases may require Invisalign or orthodontic treatment.

Do veneers look natural?

Yes! Our custom veneers are designed to match your natural tooth color and shape, creating a seamless, realistic look.

How many veneers do I need?

It depends on your goals! Some patients need a single veneer, while others opt for a full set for a completely transformed smile.

Can I whiten my veneers?

Porcelain veneers don’t respond to whitening, so we recommend whitening your natural teeth before veneer placement for the best match.

What’s the difference between porcelain and composite veneers?

Porcelain veneers are more durable and stain-resistant, while composite veneers are a faster, more affordable option with slightly shorter longevity.

How soon can I eat after getting veneers?

You can eat immediately, but it’s best to avoid hard, sticky, or extremely hot/cold foods for the first 24 hours as your veneers settle.

Teeth Whitening

How long does professional teeth whitening take?

Most in-office whitening treatments take about an hour, delivering noticeable results in a single visit.

Is professional teeth whitening safe?

Yes! Our whitening treatments are safely administered by dental professionals, minimizing tooth sensitivity and gum irritation.

How long do whitening results last?

Results typically last several months to a year, depending on your diet, lifestyle, and oral hygiene habits.

Will whitening damage my enamel?

No. Our Opalescence system is designed to protect enamel while effectively removing stains.

Can I whiten my teeth if I have dental restorations?

Whitening does not affect crowns, veneers, or fillings. Dr. Melo can discuss options to ensure an even, natural look.

What can I do to maintain my white smile?

Avoid dark-colored foods and drinks, brush with whitening toothpaste, and schedule touch-up treatments as needed.

Will my teeth be sensitive after whitening?

Some patients experience temporary sensitivity, but we use desensitizing agents to keep discomfort minimal.

Can I get teeth whitening if I have braces?

Whitening is best after braces are removed to prevent uneven results.

How does professional whitening compare to store-bought kits?

Professional whitening is stronger, safer, and more effective, providing faster and longer-lasting results than drugstore products.

Do I need a consultation before whitening?

Yes! We assess your oral health first to ensure whitening is the best option for you.

Emergency Care

Can I be seen today for a dental emergency?

Yes! We offer same-day emergency appointments whenever possible. Call us right away for immediate care.

Do you accept emergency patients without insurance?

Absolutely! We welcome patients with or without insurance and offer affordable payment plans through CareCredit and Sunbit.

How do I know if my dental issue is an emergency?

If you’re experiencing severe pain, swelling, bleeding, or a broken tooth, it’s best to seek emergency dental care immediately.

What should I do if I have an emergency after hours?

Call our office. Even if we’re closed, our answering service will provide guidance on managing your emergency until we can see you.

What if my crown or filling falls out?

A lost crown or filling can expose your tooth to further damage or pain. Contact us for a quick repair to restore your tooth’s function.

Can you extract a tooth the same day?

Yes, if a tooth is infected, broken, or causing severe pain, we can often perform same-day emergency extractions.

How do I manage dental pain at home before my appointment?

Rinse with warm salt water, take over-the-counter pain relievers, and apply a cold compress to reduce swelling.

Can I drive myself to my emergency appointment?

For mild emergencies, yes. However, if you’re experiencing severe pain, dizziness, or swelling, arrange for someone to drive you.

Will I need a follow-up visit after my emergency treatment?

It depends on your condition. We’ll provide a personalized care plan to ensure your dental health is fully restored.

How much does an emergency dental visit cost?

We offer a $49 emergency exam for new patients. Treatment costs vary, but we provide upfront pricing and financing options.

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